This page summarizes — in everyday language — how VoiceBloom handles data when your child uses the app. For the full legal text, see our Privacy Policy. If anything below contradicts the full Privacy Policy, the full Privacy Policy controls.
VoiceBloom is an Augmentative and Alternative Communication (AAC) app for children. It is intended to be set up and operated by an adult — a parent, legal guardian, therapist, or school staff member — on behalf of a child user.
VoiceBloom does not ask children to fill in forms, create accounts, enter their location, or upload anything. Every piece of information about a child is entered by the responsible adult on the adult's account.
When you create a child profile, the following is stored:
That's it. We don't record audio. We don't take photos through the camera. We don't track location. We don't put advertising cookies anywhere in the app. We don't sell any data.
You. Through the Parent tab in the app.
Only if you give them your child's share code from Settings. You can revoke access any time from the Profile Access panel in Settings.
If your child uses VoiceBloom through a school subscription, the school administrator and any staff member you've authorized can see your child's progress for the duration of that authorization.
We use a small set of vetted third-party companies (Supabase, Vercel, Stripe, Anthropic, Resend, Sentry) to run the app. They are all bound by contracts that limit them to operating VoiceBloom on our behalf. See the full subprocessor list.
At any time you can:
We respond to all data requests within 30 days.
During onboarding you confirmed that you are the parent or legal guardian (or that you are acting under the parent's authorization, if you are a therapist or school staff member). This consent is logged in our database with a timestamp and the consent method. We can show you that record any time you ask.
For paid Family and Therapy plans, the credit card you enter at signup serves as our verifiable parental consent mechanism under COPPA's Rule, 16 CFR § 312.5(b), which recognises a monetary transaction through a payment system as an accepted VPC method. Authorising the trial card through Stripe demonstrates adult identity and authority over the account, and the payment record itself is the audit trail. For School / District accounts, consent flows through the FERPA "school official" framework instead — see our FERPA addendum.
You may withdraw your consent at any time. Withdrawing consent results in the deletion of your child's data on the schedules described above.
If we discover we've collected information from a child under 13 without proper parental consent — or if you let us know you didn't realize what was being collected — we will delete that data promptly. Just email info@voicebloom.ca.
If you operate a school or clinical practice and want to use VoiceBloom for the children in your care:
See our pages for Schools and Therapists for more.
Email: info@voicebloom.ca
Privacy Officer: VoiceBloom, a Canadian business. Full operator details available on request.
You also have the right to lodge a complaint with the Office of the Privacy Commissioner of Canada (priv.gc.ca) or your local data-protection authority.